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काठमाडौंमा वायुको गुणस्तर: ९७

When does the employee become a servant?

भाद्र ७, २०८१

गायत्री लम्साल

गायत्री लम्साल निजामती सेवामा आबद्ध छिन् ।

When does the employee become a servant?
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Highlights

  • There is more pride in us than a sense of service. I want to tear the file that has been processed like a cat tore a mouse. What has inspired us to be so ruthless?

The staff is the mechanism that provides close service to every citizen. If all employees are imbued with high moral character, service delivery can win the trust of common citizens. The dignity of the government increases. I have a friend who is a teacher. She has been suffering a lot from the staff of Malpot/Napi.

She said - "There was more land in Field and less in Lalpurja." If they want to claim it, they should give us half of the market value of the land.' I asked - 'Did you give it?'

The son who likes to travel abroad said, "Mommy is giving me a lot of trouble in immigration". I said, "If you give me a lot of trouble, my mom is also a government officer like you, she may be a friend." Once I needed foreign currency to travel abroad. I asked a friend who works in travel. He said - 'If you stamp the currency exchange on the passport, this is it, if you don't stamp it, this much...' I wanted baht equivalent to one thousand US dollars. He told me that he can give me only 27,000 if I get more than 36,000 according to the National Bank rate. The commission should also be given. I went to Rashtra Bank saying it was done. When he asked the guard there for a request for sathi, he hesitated saying that it is not enough. And I called a lady I know. He returned with the foreign exchange only after facilitating.

If we want to take a government job, we employees have to find out who is the employee we know, but common citizens are very sad. An employee working in any association/organization whether it is government or private or any other organization is a servant. They should be able to display high moral character while rendering services to the common citizens. One should be imbued with the spirit of service. Be it big or small, we have more pride than service. Instead of serving in an easy way, it's fun to say that it's not enough, that it's not enough. I want to tear the file like a cat tore the mouse after all the process. After all, what has inspired us to be so ruthless?

There is some weakness of all sides in the lack of citizen-friendly service delivery. It is important to develop good relations in every work of politics and administration. Leadership lacks high political culture. The trend of blaming each other could not be reduced because the relationship between the leadership and the employees should be developed like flesh and blood. The bad thinking and style of saying that if it is good, it will be done by others.

In order to speed up their work, the customers of Thathabhatha take services by financially tempting even the employees including the leadership. There are other consumers - they have weak capacity of conscious consumers, so they end up going to middlemen to get services. On the other hand, even in our social thinking and values, there has been a drought of morality and ethics. The competition of those who are trying to get rich without working or working hard is increasing. A rich person with a lot of wealth is considered to have a higher social value. No one cares how he earned it. Unbeknownst to us, the current generation has developed a bad idea that everything will be solved after having money.

The consumerist culture is rampant. Even though they are looking for loans, the practice of wasteful spending in Bhojbhater has become widespread. The thinking of which has fallen victim to the employees of all sectors. Compared to other countries, the service/facility of our country's employees is poor. Traditions, thoughts, customs are all imported but when services/facilities are reduced, when we have the opportunity to manage them, we are ready to become rulers and not servants. It is the political leadership that creates pressure on employees to do the opposite of schooling them to be moral and ethical.

There are various aspects involved in service delivery to every citizen. In particular, the employees of all sectors are at the center of service delivery. It is the leadership class that directs the employees. Therefore, our leadership class should be able to maintain a high moral character. It seems necessary to build the rule of law while respecting the value of public opinion. When the leadership is good, the bureaucracy is bound to be good too. An environment is created to fulfill the inherent duties and responsibilities with high morale. Then our pretentious thinking, ideas, style and culture will gradually improve.

The tendency of employees to speed up their work by giving them various temptations, and to make them do things that should not be done, starts to decrease. Prithvi Narayan Shah's speech that 'bribe taker and bribe giver are both enemies' will be enhanced only when the general public will understand the dignity of the entire bureaucracy.

प्रकाशित : भाद्र ७, २०८१ ०७:१४
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