The Kathmandu office of IndiGo, which has been operating eight two-way flights, including three Delhi-Kathmandu-Delhi flights and one Mumbai-Kathmandu flight, has stated that although flights have been affected, there is no need to cancel international flights in Nepal like in India.
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The disruption in IndiGo Airlines' flight operations in India has also had a direct impact on Nepal-India flights. The plane with flight number 6XI-1155, which was supposed to land in Kathmandu at 4 pm on Thursday, landed only at 7:30 pm.
According to Kathmandu Airport, three other flights from Delhi and Mumbai to Kathmandu on Thursday were also delayed by about an hour. Flights are also expected to be delayed on Friday. The first flight, scheduled to land at 10 am, is scheduled to land after 11 am.
The Kathmandu office of IndiGo, which operates eight two-way flights daily, including three Delhi-Kathmandu-Delhi and one Mumbai-Kathmandu, said that there will be some impact on flights, but there is no need to cancel international flights in Nepal like in India.
IndiGo, known as the airline that flies on time on the Nepal-India route, has been disrupted since Tuesday. On Tuesday, IndiGo's 'on-time performance' had dropped to 35 percent. It is the lowest among Indian airlines, according to local media.
The impact of the tension that arose in India after the implementation of strict crew roster rules and the flight disruptions that began after the emergency software update of Airbus has been directly seen in Nepal.
According to Bhola Bikram Thapa, Chairman of President Travel and Tours Pvt. Ltd. in Durbarmarg and IndiGo's Nepal (GSA) representative, although IndiGo flights to Nepal have been delayed due to the impact created by the software update issued by Airbus, there is no situation of cancellation of flights like in India.
'IndiGo flights will return to normal in a few days,' Thapa told Kantipur on Friday morning, 'There will be no such big impact in Nepal as seen in Indian airports. There will only be delays due to the software update, and no cancellation of flights.'
IndiGo is India's largest and most popular airline. With more than 400 aircraft, this airline operates more than 2,200 flights daily, flying to at least 40 international and 130 domestic destinations daily. .
Affordable fares, on-time flights and convenient service are considered its hallmark. This airline has been maintaining high customer satisfaction and high punctuality rates in the Indian market. But since Wednesday, the situation in India has become very serious.
As mentioned in the Hindustan Times, IndiGo canceled at least 150 flights on Wednesday alone . Due to which there was a lot of chaos at major airports like Delhi, Mumbai, Hyderabad, Bengaluru. IndiGo passengers were stranded at major airports there for a long time, missed connecting flights and some were not even able to find accommodation.
IndiGo has apologized to passengers and warned that more flights may be canceled by Friday. The main reason for this increase in problems is considered to be an emergency software update carried out on Airbus A320 family aircraft on November 29-30. Indian media has reported that the crew-scheduling system was affected due to the update.
Meanwhile, the strict rules of the crew-scheduling system implemented since July and November, extension of night flight hours, weekly rest of 48 hours, and limitation of the number of night landings to two, have made the pilot shortage at IndiGo even more serious.
According to the Civil Aviation Authority of India, IndiGo cancelled 1,232 flights in November. Of these, 755 flights were due to the crew-scheduling system. The company's on-time flight rate has reached 67.70% in November, up from 84.1% in October.
IndiGo has been using almost all A320 family aircraft to reduce costs. But this single-fleet model, which had been beneficial in the past, is now the main reason for flight disruption, writes the Hindustan Times.
After Airbus' emergency order regarding software, more than half of its A320 aircraft went under maintenance at the same time, IndiGo had no option but to use other types of aircraft. Due to which, the airline was forced to suspend dozens of flights. IndiGo's competitors like Air India, SpiceJet, Vistara have a variety of aircraft like Boeing 737, 777, 787 available in addition to Airbus's A320, so flights have not been affected.
After the flight was disrupted and tensions increased between passengers and IndiGo employees at the airport, the Indian Civil Aviation Authority (DGCA) has summoned IndiGo and directed it to submit detailed information and a solution plan.
