In the name of Consumer Protection Act, the sword was hanged on doctors: Anil Vikram Karki [Interview]

We also conveyed this matter to the Prime Minister. He had said that he would do something after returning from his trip to Spain, but nothing has come from there so far.

Ashad 23, 2082

Kantipur Reporter

In the name of Consumer Protection Act, the sword was hanged on doctors: Anil Vikram Karki [Interview]

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After the Nepal Doctors Association started protesting against the decision of the consumer court, all services other than emergency services were stopped in health institutions across the country on Monday. After the consumer court decided to compensate three hospitals and doctors, the doctors started protesting against this. Why did they have to protest? Did such a movement not do injustice to the patients who reached the door of the hospital in search of treatment? And how does this movement take place? Edited part of Ikantipur's conversation with Anil Vikram Karki, president of the Nepal Medical Association on this topic:

Why did the situation have to stop the service? 

We did not just protest today. We are in the second week of the movement. We have closed the service as it is not possible to provide the service in the current situation. We have collected the council's certificate . Tomorrow we will take it to the council . Then it's over . 

Your movement is against the consumer court's verdict on compensation to three hospitals and doctors, isn't it?

Others are interpreting it that way . Our main issue was the provision of courts in the Consumer Protection Act 2075. By amending it, it was done to keep health services like telephone, water and electricity. And based on this act, the court was formed to deliver the decision to the doctor . While in medical science there is also a complication. There are also side effects. Fate also happens . There are also reactions that the doctor does not know. But here, a comment is made that the doctor killed the patient who went to the hospital by walking. In such a situation, which doctor is confident in treating ?

Even before this there was the Consumer Protection Act . It was arranged to be conducted by the Chief District Officer. In which there was an arrangement to keep a specialist doctor to look after the health care . In the current Act, a 3-member bench has been arranged. In which all three are from the field of law . The Medical Council is responsible for looking at the medical arrangements. Ignoring the council and taking no opinion was done . How many people see a doctor? The medical council will look at the consumer court ?

Making the medical council quasi-judicial, arranging for compensation, and finding other options only if there is no problem from there, something else is happening here . 500,000 if he died in a traffic accident and 100,000 if he died in a hospital? The way the decision has been made now is neither scientific nor practical.  When you say

, your point is linked to the amendment of the Act.

is . The Act had to be amended . In this way, the health service was not mixed with what was in a separate palace. Within health services, the quality of medicines,  Other medical devices also have quality . How can a person who has not studied medical science distinguish justice/injustice about healthcare? 

A three-member bench with a member of the medical council or a representative of the medical field will decide whether the consumer court should have anything to do with health care ? Is it your demand that the medical council should look into this? 

Our point is that such issues should be resolved by the medical council. If the decision made by the council is not satisfied, arrangements should be made to make a medical jury. Even in the US, if the medical association is not satisfied with what it has seen, there is a custom of making an expert jury . The Supreme Court of India has also given 11 guidelines in the name of Consumer Protection Act that doctors cannot be hanged.

What we are talking about is that in the beginning, the medical council had to take action in such cases. If you are not satisfied with the decision of the council, you have to form a medical jury . The consumer court has decided in three cases and without the full text of the decision, some consumer workers have exaggerated this issue . Until yesterday, the hospital used to pay fines due to overcrowding. Now this crowd can do anything legally through the court. We also have poor health awareness among common citizens. We have a comment that doctors and hospitals have to eat. A limited number of people have done farming. If the situation remains like this, what is the guarantee that middleman will stand up in the name of the patient and it will not become a game of commission by charging a large amount of compensation from the hospital or doctor?

Nothing has been said about your demands at the political level  ? 

We had also conveyed this matter to the Prime Minister . He said he would do something about it after returning from his visit to Spain. But so far nothing has come from there . All concerned ministers are aware of this . The Minister of Industry had said that I will take charge of this matter before the Prime Minister . Now I called the Minister of Industry twice. But the conversation could not take place . He couldn't do anything about it. We approached the Attorney General's office to see if anything could be done legally. Nothing happened until we stopped the service . 

While you are looking for justice, millions of clients across the country have not received services. Did the patient who was waiting for the surgery become more in trouble?

Now there is no trust between the patient and the doctor. Now we have reached a situation where we cannot provide service. It is impossible to say which patient comes with the implicit intention of seeking compensation. 

In this way, when you seek justice, others are not treated unfairly.

After submitting the license from tomorrow, we have reached the point where we will no longer be doctors. In such a situation, justice is not called injustice. How do doctors treat me when they don't believe in the treatment I did?

Isn't this a very generalization of a single case? And when the demand was not met, it was as if the transport businessmen stopped the traffic, and your movement also? ?

is not like that. How can I trust which patient will not go to consumer court against me? The doctor involved in the treatment has applied skill, knowledge and skill to fix it. But here millions of compensation has been paid. Either the court should write to us to do this and that.

Kantipur

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