Rare and official documents destroyed by fire will not be recovered. The details of the citizens in the relevant offices have also been damaged. The lack of all these will be felt over time.
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The government offices affected by the arson, vandalism and looting that took place on August 24 have started to resume operations. Along with this, government service delivery has been reconnected after a week. Most of the offices that have suffered damage have started service by putting up tarpaulins. However, it is technically and mentally difficult to provide services in the premises of structures destroyed by fire.
This also shows the complexity of service delivery. But until the reconstruction is completed, everyone will have to suffer the complications. Accordingly, both the government and the service users will have to adapt themselves. At the same time, security and privacy should be maintained. If both parties who give and receive services understand the depth of the situation, the tension that may occur in the office will be reduced.
Gen-G movement for the end of corruption, irregularity, dictatorship, impunity. But due to the intense repression of the government, 19 people died in one instant. As a result, the protest was continued even on 24 August. But the evidence that many interest groups had committed arson under the cover of Jen-G is coming to light. During this, they burnt Parliament House, various ministries in Singha Durbar, Supreme Court, President's Office. Media houses, supermarkets, industrial offices, police offices were also burnt.
Government offices at state, district and local levels across the country have also been targeted by arson. Offices of major parties, houses of leaders, government and personal vehicles have also been burnt. It will take some time to make public the details of how much material damage has been caused due to the fires across the country. Rare and official documents destroyed by fire will not be recovered. The details of citizens in the relevant offices have also been damaged. The lack of all these will be felt over time.
Even though the calculation of damages will be done through its own process, the need of the moment is - continuity of service. Because, the service users have to connect with the government office every day. Any delay there may disrupt their other work and plans. Therefore, fast speed in service is necessary. However, fast pace is only possible as long as the physical infrastructure and resources are in place for it, and the employees are also motivated and enthusiastic. At this time, both parts have been destroyed. It may take a long time for structures damaged by fire and vandalism to return to their original state. The government will also take special initiatives for that. Until then, there is an obligation to work on the resources that are available and can be gathered.
First of all, it is necessary to clean the buildings and premises damaged by fire. Similarly, alternative arrangements should be made for service delivery, even if it is in a normal manner. In this work, employees, local organizations, local residents, protesting gen-ji can take a collective initiative. Jen-G, who had a peaceful protest, said that they were not involved in arson, vandalism and looting. Therefore, Gen-G can give a positive message by helping for the necessary management for the continuity of government services. Even though it is said that there was arson and vandalism against their wishes, if they join in the management of the minimum infrastructure required for the cleanliness and service operation of the respective offices, they will be appreciated. It will also give positive energy to the society. It will contribute to the development of handicraft culture in the upcoming reconstruction.
Many government office documents were burnt in this fire. All of them are the customer details, their important documents, policies and plans, operational records kept by the respective offices. If such documents are burned in any office, it is not possible to recover them in physical form. If the 'digital copy' is safe somewhere, it can be obtained, otherwise the property related to the document has been burnt. It may cause inconvenience to both the concerned office and the customer. Now again, there may be no fire like on 24 August, but there may be many reasons for damage. Even if the
is not nationwide, it can damage the office in particular. It causes damage. Therefore, there is a need to reduce the use of documents in offices and strengthen the online system. However, in Nepal, the discussion of 'digitization' goes on from time to time. But it seems necessary to advance it as a campaign with priority. Newness is also needed in the style of document record keeping. Basically, rather than physical collection of documents, arrangements should be made to keep them online by ensuring 'digital copy' and strong security and privacy.
