Provisions have been made for the direct complaint of service users in case of activities such as neglecting work, asking for bribes, causing unnecessary suffering, humiliating behavior etc. in the departments, projects and subordinate offices of the ministry.
A hotline number has been put into operation to prevent the delays, embezzlement and corruption related activities seen in the Ministry of Energy, Water Resources and Irrigation, Urban Development and the Ministry of Physical Infrastructure and Transport.
Provisions have been made for the direct complaint of service users in case of activities such as neglecting work, asking for bribes, causing unnecessary suffering, humiliating behavior etc. in the departments, projects and subordinate offices of the ministry.
For complaints related to the Ministry of Energy, Water Resources and Irrigation, telephone number 01-4211511 and hotline number 1151 can be used.
Similarly, it has been arranged that telephone number 01-420001 can be used for complaints related to the Ministry of Urban Development. Similarly, for complaints related to the Ministry of Physical Infrastructure and Transport, you can contact 01-421172. Complaints can be sent to all the three ministries at gunaso.minister@gmail.com.
