The government has been expanding the optical fiber network according to the goal of providing internet services to all municipalities in the country by 2025. Many residents of Bajhang have not yet been able to use telephone facilities easily.

In most of the villages of Saipal, Diyanot, Kedarsyun, Bitthadchir rural municipality and Bungal municipality, people still have to walk for hours to make a phone call. 

Even though the tower of Nepal Telecom was put into operation five years ago in the remote Saipal Rural Municipality, which is connected to Tibet in China, not all the villages have been connected to the communication service. Locals complain that the telephone tower is still not working in the villages of Dhuli, Nyuna, Balaudi under Ward 4 and 5. A tower was built in the municipality. It has been assumed that everyone has been provided with facilities,'' said the local Tarjan Lama, "Even now, we have to walk for an hour and a half/two hours to cross the hills. 

Locals complain that even in the area covered by the tower built in Rasyalek in Saipal-2, it is only partially operated. After the construction of the tower, something has become easier. But the problem of not getting calls when needed is the same," said Prem Bohra of Kada, "When it is cloudy, when it is snowing, the tower does not work. If there is an emergency, you have to walk all day and run to the hills.'

The situation is similar in the villages of Dantola, Kidanna, Barigaon and other villages in the lower village of Saipal. In other areas of the municipality, the locals are forced to have the network working only when the sun is shining and to be disconnected at other times. Information System Operator (MIS Operator) Bharat Bisht said that due to the poor telephone and internet service, the service provided by the municipality is also affected. There is no separate internet facility in the municipality. We use data when the network is working,' said Bisht, 'when the data is not working, customers who come from far away are suffering.'' He said that there is also a problem in the information flow of the municipality due to lack of telephone connection. 

The condition of Bungal municipality is also the same. The network works in limited areas of this municipality only when the sun is shining. Bishwaprakash Joshi, former ward president of Bungal Municipality-2 said that these two wards have been completely without communication for five months due to the fact that the telecom tower in Dahchaur between wards 1 and 2 is not working. 

'Something big happened in the village. Even if a person dies, the relatives outside do not know,' he said, 'even though there is an age of information technology, the people of Bungal have to run from one place to another.' Locals say that the telephone network does not work well even in remote villages. 

People's representatives say that while the government is running a campaign to bring internet service to villages, they are forced to walk for hours even to make a telephone call. The government's policy of providing fiber internet to villages is on the one hand. On the other hand, we are forced to not even make a single call,' Manveer Bohra, President of Saipal Rural Municipality, said that despite efforts from the district to the center to build more towers in his municipality, they were not successful. is How can the government's policy succeed when it is told repeatedly to build a tower?'