At the launch of the 'MOFA Mitra' mobile app organized by the Department of Consular Services on Tuesday, he expressed confidence that the app would be effective in making public services more convenient and citizen-friendly.
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Foreign Minister Shishir Khanal has urged Nepalis living abroad to avail consular services through the 'Mofa Mitra' mobile app. At the 'Mofa Mitra' mobile app launch program organized by the Consular Services Department on Tuesday, he expressed confidence that the app would be effective in making public services more convenient and citizen-friendly.
'Consular service work has increased as those going abroad to work are not aware of the rules and laws of the country they are going to,' he said, 'This service will also be helpful in providing any information to relatives of those living abroad.'
This service has also reached all 77 district administration offices and all diplomatic missions abroad. It was also informed in the program that legal services have now reached 500 local levels. Minister Khanal said that there is a plan to take this service to all local levels in the coming fiscal year.
An arrangement has been made in the app to easily submit online applications through the 'Mofa Mitra' mobile app. This arrangement has been made in the app to get additional support from the concerned missions. He is also committed to expanding the service, which was launched with the aim of increasing access to services through technology, as technology develops.
Apart from Nepalis living in India informally, 5 million Nepalis have legally gone abroad for various services. Complaints can also be filed by downloading the mobile app on any issues they face.
Director General of the department Durapada Sapkota said that the app will be used to protect the rights and interests of Nepalis living abroad and to get help in times of difficulty. He also said that the app and mobile system are linked. It is believed that the app will be easy for matters such as corpse management, compensation, insurance claims. This app will be effective as the number of Nepalis going abroad is increasing.
Information Technology Officer of the department, Nabin Kumar Jha, said that a mobile app has been launched targeting Nepali citizens living abroad. He said that services including inquiries, rescue, complaints, corpse management can be availed from this. Information Technology Officer Jha also said that arrangements have been made so that after updating the mobile app, the service can be availed at the relevant mission. Arrangements have been made so that what happens after applying through the app can be seen on the mobile.
