With the aim of providing government services at home, significant progress has been made in the distribution of passports and driving licenses in the first phase through the Department of Postal Services. According to Manmaya Bhattarai Pangeni, Director General of the Department of Postal Services, concrete achievements have been made in the direction of extending service delivery to the citizens in the last one month.

The door-to-door passport distribution service launched by the government has now been started in 14 districts and as of Tuesday, 311 passports have been distributed to the homes of the concerned service recipients, according to the department. The service has been expanded by signing agreements in Gulmi, Dadeldhura, Jhapa, Sindhupalchowk, Kalikot, Makawanpur, Bajhang, Kaski, Morang, Dhankuta and Baitadi, while in other districts, the process of distributing passports has been taken forward after receiving them from the District Administration Office, informed Director General Bhattarai.

Similarly, all the District Administration Offices have now started collecting addresses from service recipients coming to get passports. This is believed to make service distribution more systematic. Similarly, there has been significant progress in the distribution of driver's licenses. As of 3 pm on April 15, 256,126 licenses have been sent to the transport offices of the respective districts. 

The work of delivering licenses to homes has been started in coordination with the transport offices from Morang and Kaski. Under the 100-day agenda for governance reform made public by the government on April 13, the goal is to modernize the postal service and develop it as a government 'courier' service. Under this, coordination is being done between the Office of the Prime Minister and Council of Ministers, the Ministry of Home Affairs, and the Ministry of Communications and Information Technology. 

Minister for Communications and Information Technology Bikram Timilsina has directed the concerned agencies to be proactive in collaboration and problem-solving to make the implementation effective.

Similarly, the Department of Postal Services has also made significant progress in improving services in various other areas. The supplementary agreement on laboratory sample transportation with the National Public Health Laboratory has reached the final stage, while technical preparations have been started with Nepal Telecom on delivering SIM cards to doorsteps. 

The second phase of discussions with Tribhuvan University for transporting certificates has been completed, while the work of transporting question papers, answer books and certificates has been started with Madhya Paschim University.

The Foreign Postal Customs Branch Office at Tribhuvan International Airport has been brought into operation on holidays, while the Expressway service has also been brought into operation to facilitate the transportation of postal items. In addition, a draft to review the postal line and make it relevant to the times has been prepared and has reached the final stage of approval, and a study committee has been formed for system interconnection with the Passport Department and a preliminary report has been submitted. 

Director General Bhattarai informed RSS that necessary initiatives have also been taken for system integration with the Office of the Comptroller General. Despite challenges such as geographical diversity, lack of address system, manpower management and transport access to remote areas, the government has taken a policy of expanding the service by solving them in phases.