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We should focus on what not to do rather than what to do in the tourism sector. I sold food for 34 years. Now it has been 19 months since the hotel started running. But now that I am running a hotel, I am learning new things.
Taking money is not great, serving is great . Whether the guest pays 1,500, 20,000 or 1 lakh. However, the issue of providing good service is a big one. What I have seen and experienced in Nepal is good wherever I go. The only problem is that we are a bit disorganized. We blame the government for many mistakes. We have to take responsibility from our own place. We are not very serious and sensitive about our business . However, it is necessary to make a lot of money quickly in a short way . Although the government agencies do not have the ability to make quick decisions, tourism professionals have to face problems.
Our competition is not Nepal. Be outside of Nepal . Bhutan, Thailand, Cambodia, Vietnam have reached far ahead of us. You have to compete with them and work. Must be served. The youth is going abroad . In this way, they could stay here if they were able to train the young people who are going abroad well in different fields. Looking for opportunities. Even if you take cheap interest in the bank to do business, it will be increased later . Therefore, Nepal needs not only money, but also good brains. We need to see what the international market is looking for. Because we have a product . But we have not been able to sell . Now everyone has a smartphone in their hands. Everyone uses social media . You should be able to explain that Nepal is very beautiful.
Earthquake occurred in 2072, Europe is gone, Covid-19 is here, Australia is gone, there is no one here . Sometimes it seems that we were born to make foreign countries only. The airport has been built targeting tourists. But when you go there, there is no water in the toilet . All airports have this problem. The government should pay attention to small things. We do not provide good service . But we try to take only money even after saluting four times . But now give good service . Saying hello once is enough.
(edited part of Lama's thoughts in the session on 'Adventure Travel, Dream Destination' of the 'Destination Gandaki' program organized by Kantipur in Pokhara)
