Service recipients report that receiving passports at home has saved both time and transportation costs.
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Passports are now being delivered directly to the homes of service recipients in all seven local levels of Dhankuta. So far, 166 people have benefited from the service, which was launched with the aim of eliminating the compulsion to travel to the District Administration Office to collect passports.
According to Ram Kumar Shrestha, head of the District Post Office Dhankuta, passports have been delivered to the homes of service recipients in three municipalities and four rural municipalities of the district under the 'Home Delivery Passport Service' being operated through the Postal Services Department.
According to him, since the service began on the 1st of Jestha, passports have been delivered to the addresses of service recipients on eight occasions, totaling 166 passports. Service recipients say the service has become effective now that citizens who need passports for foreign employment, study, or other purposes no longer have to travel to the district headquarters just to collect them.
On the 14th of Baisakh, an agreement was reached between the District Administration Office and the District Post Office to deliver passports to homes. After that, the post office began delivering passports to the addresses provided by service recipients in coordination with the local levels.
However, three service recipients who had registered their addresses for home delivery later went to the District Administration Office themselves to collect their passports. The office stated that the remaining 166 passports were delivered to the homes of service recipients via the postal service.
Service recipients have found that receiving passports at home saves both time and transportation costs. Previously, after the passport was ready, people had to return to the district headquarters to collect it. Now, the service has been expanded to the local level through coordination between the Postal Services Department and the District Administration Office.
Pushpalal Dhamala, Administrative Officer at the District Administration Office Dhankuta, said there are plans to make the home delivery passport service even more effective, targeting citizens in rural areas. According to him, with the expansion of the service, it has helped reduce the time and expenses for rural service recipients who previously had to travel to the district headquarters. The crowd at the District Administration Office has also decreased.
