In recent days, there has been an increase in calls from unknown numbers claiming to be bank representatives and requesting account details, OTP, PIN number, and mobile banking information.
A gang has been found to be active in Dhankuta, misusing the names of various banks and requesting confidential details from the public under the pretext of KYC updates.
In recent days, there has been an increase in cases of people calling from unknown numbers and claiming to be bank representatives and asking for account details, OTP, PIN number and mobile banking information.
According to Geeta Luitel, who works at Mahalaxmi Municipality, on Tuesday, a call was made from an unknown number and asking for confidential information on the pretext of 'your KYC update is incomplete, account is about to be closed, there was a problem with the document'. She said that they asked for OTP and secret code, and also pressured her to show her face and open the bank's app through video calls via WhatsApp and other social media.
Similarly, Tilak Karki of Seoul also informed that he has been receiving repeated calls for KYC update in the name of a commercial bank. But he said that he did not provide any information.
The branches of the bank operating in Dhankuta have made it clear that they never ask for sensitive details like OTP, password, PIN number over the phone.
Bank officials have urged the public to be aware, stating that asking for such details is a clear sign of fraud.
Dhankuta Police Chief SP Sarathapa Chhetri has urged people to be alert to such calls from unknown numbers, not to give out any confidential information, and if in doubt, to immediately inform the nearest police office or the concerned bank.
